Satisfaction in connecting

Concept development
Satisfaction in connecting
Project type
Concept development
project year
2020

We studied user satisfaction by conducting an experiment about satisfaction in relation to the interaction when connecting a smartphone to a speaker using Bluetooth. In this experiment, we test touch- and motion-based interactions, to identify and compare the user satisfaction of each interaction.

The experiment was conducted on 15 participants, who each solved task related to connecting a smartphone to a speaker, by first using prototype one; Drag&Drop and after that prototype two; Push&Pull.

After each task was completed with one of the prototypes, the participants were handed a questionnaire. Results from the experiment show that the touch-based interaction; Drag&Drop, was the easiest to use and had the highest score on satisfaction. Even though, Push&Pull, were still the most stimulating interaction of the two.

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